Shipping policy

We do not ship on Saturdays, Sundays, or holidays. Please note: Pre-Orders may take additional time to process, we appreciate your patience and care.

Please allow 3-5 business days to ship after your order has been fulfilled. Some orders may take an additional 36-48 hours to process if additional information is needed from you. Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. For out-of-stock items an email with information will be sent. 

Please note that shipping times are estimated and apply only to deliveries made within the contiguous US. Transit time may vary for orders shipping to Alaska, Hawaii, Puerto Rico and all other destinations outside of the contiguous US. Shipments may see an extended delay following a sale or other unexpected conditions. 

 

For any questions or concerns regarding your shipment, please contact us at: sales@maisondes.com